Documenting organisational history and heritage, it is argued, is an increasingly critical precursor to effective corporate and scenario planning. This study proposes that organisational history and heritage can be encapsulated in any local setting through the application of van der Heijden's...

Firms face uncertain environments characterized by shifting demographics, disruptive technologies, new industries and competitors and other challenges. To survive the tumultuous landscape, firm managers "make strategy" by assessing the organization’s internal and external environments,...