Revenue management has been applied to the restaurant industry, but restaurant operators have been disinclined to apply various types of RM approaches, due to apprehension for customer’s possible expressions of dissatisfaction. To relieve this reluctance, restaurant operators may need to...

Solo Cup is a $1.6 billion international company that produces single-use, disposable, packaging options for the modern consumer. In 2009, Solo Cup created a Sustainability Department to enhance sustainability while supporting the company’s short- and long-term business objectives. Prior to...

Master of Agribusiness

The important role of efficiency in the health care foodservice sector has been widely addressed in the literature. Different methods for assessing performance have been proposed. In general, most measures were calculated as simple ratios such as food and labour cost per meal or limited...

This paper aims to reflect on the sources of the technical inefficiency of health care foodservice operations, using a sample of Australian and American hospitals. The paper applies the stochastic frontier model to reflect on the technical inefficiency and its sources. The advantage of the model...