Similar Search Results

The influence of job satisfactionon burnout amongst sales representatives

Hlungwani, Nyiko Tommy - 2006

of products and services. Burnout inclined stress caused by low job satisfaction could adversely affect business … development and survival. This study thus investigated the influence of job satisfaction on burnout amongst medical sales … Pines, Aronson and Kafry (1981) Burnout index (BI). This study was conducted amongst 139 sales representatives working for a …

Persistent link: https://www.econbiz.de/10009457751

The relationship between burnout and job Satisfaction among registered nurses at a hospital in Johannesburg

Sangweni, Beauty - 2008

satisfaction with bothextrinsic and intrinsic factors. The Maslach Burnout Inventory-Human Service Survey(MBI-HSS) was used to …

Persistent link: https://www.econbiz.de/10009447624

Examining Employee Satisfaction, Customer Service and Customer Satisfaction in a Retail Banking Organization

Simpson, Eric Phillip - 2006

In the increasingly competitive world of retail banking, organizations are focusing their attention on customer service as a means of increasing customer loyalty and retention. With this goal of increasing customer retention, the link between the attitudes of the service provider (employee...

Persistent link: https://www.econbiz.de/10009475075

Emotional dissonance and customer service: an exploratory study

Julian, Craig C - 2008

In this paper, the broad context for the study of emotional dissonance and its importance to marketing is set out. The relevant literature on emotional dissonance, its antecedents and outcomes are introduced together with the knowledge gap in the literature. The conceptual framework of emotional...

Persistent link: https://www.econbiz.de/10009475222

An empirical investigation of the influence of age, gender, and occupational level on stress perceptions, job satisfaction, organizational commitment, and turnover.

Cordas, Jon D. - 2008

commitment, stress perception, and turnover intention. The demographics were hypothesized to moderate the stress-satisfaction and …

Persistent link: https://www.econbiz.de/10009475008

Kompetenz, Persönlichkeit und Berufserfolg in Zeiten organisationalen Wandels

Klimesch, Susanne - 2010

Die vorliegende Studie untersuchte den Zusammenhang zwischen Kompetenz, Persönlichkeit und Berufserfolg. Für die Erfassung der beruflichen Kompetenz wurde ein neu entwickeltes Verfahren, das Inventar zur Erfassung beruflicher Kompetenz "I-BeKo" mit fünf basalen Kompetenzkategorien zur...

Persistent link: https://www.econbiz.de/10009452658

Three Essays on Empirical Labor Economics

Wichert, Laura - 2010

Persönlichkeit auf die Arbeitszufriedenheit. Das dritte Kapitel beschätigt sich mit Misklassifikation in amtlichen Daten. Am Beispiel …

Persistent link: https://www.econbiz.de/10009471801

Zufriedenheit und relatives Einkommen: Eine empirische Analyse von inter- und intrapersonellen Einkommensvergleichen aus ?konomischer Perspektive

Wunder, Christoph - 2009

klar auf einen Einfluss des relativen Einkommens auf die Arbeitszufriedenheit hin, der den Effekt des absoluten Einkommens …

Persistent link: https://www.econbiz.de/10009481012

BECOMING A TOUR GUIDE: ANALYZING THE MOTIVATIONS

PRAKASH, Monika; CHOWDHARY, Nimit; SUNAYANA, ? - 2010

interest in tour guide profession especially in the northern region of India.The purpose of this study is to identify the …

Persistent link: https://www.econbiz.de/10015335153

Determinants of the Internationalization-Performance Relationship : An Empirical Examination of the Influence of Organizational and Contextual Variables

Sieler, Sebastian - 2008

Ongoing globalization and the opening up of national markets have caused companies worldwide to continuously expand their international operations. However, the nature and direction of the link between increasing degrees of corporate internationalization and corporate performance still remains...

Persistent link: https://www.econbiz.de/10009482316