Aral, Sinan; Brynjolfsson, Erik; Wu, D.J. - 2008
productivity orare productive firms simply willing to spend more on IT? We address thisquestion by examining the productivity and … system suites: Enterprise ResourcePlanning (ERP), Supply Chain Management (SCM), and Customer RelationshipManagement (CRM). A … after the systems “go live.” Specifically, inour ERP data, we find that purchase events are uncorrelated withperformance …