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Fixing the system? The experience of service users of the quasi-market in disability services in Australia

Spall, Pamela; McDonald, Catherine; Zetlin, Diane - 2005

A qualitative study involving semi-structured interviews with 31 people with disabilities and 32 carers in the state of Queensland, Australia, found that their experience of supportive service delivery had not improved despite reforms of the service delivery system driven by a version of the...

Persistent link: https://www.econbiz.de/10009447859

Personas in the Design Process: A tool for understanding others

Williams, Karen Lindsay - 2006

Personas, fictional user profiles based on research data, have gained popularity in the design field over recent years. These profiles include names, personalities, behaviors, and goals that are representative of a unique group of individuals. This paper examines the creation and utilization of...

Persistent link: https://www.econbiz.de/10009475974

Towards strategic intent: Perceptions of disability service provision amongst hotel accommodation managers

Darcy, Simon; Pegg, Shane - 2011

ascertain the perceptions of managers in the accommodation sector towards disability service provision with a view to … people with a disability to communicate their needs to the hotel; perceptions of accessible rooms by the general public; and … included: legislative responsibility, policy and building codes; disability as a market segment; staff awareness/training; and …

Persistent link: https://www.econbiz.de/10009448795

Are workers with a disability less productive or less understood? An empirical investigation from an entrepreneurial business planning perspective

Hindle, Kevin; Noble, Jock; Phillips, Brian - 1999

group between workers with a disability and workers without a disability. On five measures of productivity, no significant … differences were discernible but on a sixth measure, length of employment, it was found that disability workers remained in … employment significantly longer. These results strongly refute the ‘intuitive wisdom’ that workers with a disability are less …

Persistent link: https://www.econbiz.de/10009483816

Identity and ownership : Since I came to work at dal I don?t have a disability

Marks, Genee - 2006

receive federal or state disability funding, and about half as many support staff. Rather than being seen as an agency …

Persistent link: https://www.econbiz.de/10009484592

Since I came to work at DAL I don't have a disability

Marks, Genee - 2005

receive federal or state disability funding, and about half as many support staff. Rather than being seen as an agency …

Persistent link: https://www.econbiz.de/10009484663

THE ECONOMIC PROGRESS OF A COUNTRY AND THE INCLUSION OF PEOPLE WITH DISABILITIES IN SOCIETY - WHERE ARE WE?

Ancuța-Anisia, Chelba - 2023

The subject of disabled people began to be more and more debated in Romania, as well as in other countries. However, it is important to be aware of where we really stand when it comes to this topic. This article aims to highlight the existing relationship between the economic progress of a...

Persistent link: https://www.econbiz.de/10014291536