development of the hotel companies’ strategy. Because of that, is very important for a hotel and especially for one that belongs …. Also, the own resources are the most important factor that is influencing directly the activity of a hotel belonging to an …

the procedure, approximate the cost, and describe the real-life hotel experience of becoming PCI-compliant in order to … case study method approach was used. One hotel located in the Northeast part of the U.S. agreed to participate in this … study. This is a limited-service, 120-room hotel; a major brand franchisee that is operated by a management company. The …

qualified workers and the high turnover rates that confront the Taiwanese hotel industry. However, there is little evidence that … guidelines regarding multi-skilling for the Taiwanese hotel industry. …

This research reports on a qualitative survey of hotel guest loyalty. The approach was unusual in several ways: It … sought to measure loyalty in the general population of hotel users rather than selecting a population already known to be … features of the hotel that might be determining factors, guests were simply asked what the term hotel loyalty meant to them …

Actuality of issue: Nowadays hotel business is one of the most important economic branches that gives high income …. Currently, hotel customers are very different; from individuals with high positions in the society to those with average … earnings. Their wishes and desires are also different. This induces change of hotel equipment, emergence of new hotel types …