Empirical research strategies are undisputedly of paramount importance to rigorous and relevant IS research. Employed practices of empirical research in Information Systems, however, are still considered to be problematic. One related problem in this context is the lack of rigorously developed...

Aufgabe eines Data Warehouse ist die schnelle und flexible Bereitstellung entscheidungsrelevanter Daten. Es stellt damit - je nach Interpretation - eine Weiterentwicklung der Entscheidungsunterstützungssysteme oder eine auf Analyseaufgaben ausgerichtete Datenbank dar. Um seine Aufgabe erfüllen...

This paper asks why organisations invest in non-integrated CRM point solutions when many of the benefits of enterprise systems are claimed to be due to integration of processes and information. This paper identifies six factors that explain why organisations invest in CRM point solutions:...