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Examining Employee Satisfaction, Customer Service and Customer Satisfaction in a Retail Banking Organization
Simpson, Eric Phillip - 2006
In the increasingly competitive world of retail banking, organizations are focusing their attention on customer service as a means of increasing customer loyalty and retention. With this goal of increasing customer retention, the link between the attitudes of the service provider (employee...
Persistent link: https://www.econbiz.de/10009475075
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IMPACT OF FLEXIBLE WORKING ARRANGEMENTS ON EMPLOYEE SATISFACTION WITHIN THE IT SECTOR IN BOSNIA AND HERZEGOVINA
Siber, Dina; Cero, Ermin - 2024
In response to the dynamic shifts in the contemporary work landscape, organizations are strategically leveraging Flexible Working Arrangements (FWAs) to optimize employee satisfaction and retain top-tier talent. This study delves into the impact of FWAs, including remote work, hybrid models, and...
Persistent link: https://www.econbiz.de/10015335651
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CONSIDERATIONS REGARDING THE EMPLOYEE SATISFACTION FROM SOME HOTEL UNITS. AN ECONOMETRICS APPROACH
GOGONEA, Manuela; Zaharia, Marian - 2016
The importance of job satisfaction in the results recorded in any organization producing goods or services has been highlighted and analyzed since the mid-twentieth century, being today universally accepted, even by authoritarian manegers. Taking this into account, the study undertaken not about...
Persistent link: https://www.econbiz.de/10015336734
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The Impact of Employee's Satisfaction on Company’s Well-being and Sustainability of the Company in the Long Run
Chung, Jo Ey; Yazdanifard, Rashad - 2014
Nowadays, many business owners and companies realize that employees have now become one the most important assets of a company; their level of happiness and satisfaction will directly impact their working performance and affect company's overall performance and sustainability. It is crucial for...
Persistent link: https://www.econbiz.de/10011531847
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IMPACT OF FLEXIBLE WORKING ARRANGEMENTS ON EMPLOYEE SATISFACTION WITHIN THE IT SECTOR IN BOSNIA AND HERZEGOVINA
Siber, Dina; Cero, Ermin - 2024
In response to the dynamic shifts in the contemporary work landscape, organizations are strategically leveraging Flexible Working Arrangements (FWAs) to optimize employee satisfaction and retain top-tier talent. This study delves into the impact of FWAs, including remote work, hybrid models, and...
Persistent link: https://www.econbiz.de/10014489125
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The Impact of Employee's Satisfaction on Company’s Well-being and Sustainability of the Company in the Long Run
Chung, Jo Ey; Yazdanifard, Rashad - 2014
Nowadays, many business owners and companies realize that employees have now become one the most important assets of a company; their level of happiness and satisfaction will directly impact their working performance and affect company's overall performance and sustainability. It is crucial for...
Persistent link: https://www.econbiz.de/10011315480
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Foundations for Cooperation in Social Dilemmas
Ahn, Toh-Kyeong - 2001
"Institutional approaches to social dilemmas have so far focused on how to create incentive structures that channel individuals' behavior into socially desirable outcomes assuming that everyone is selfish. However, the presumption of universal selfishness is not only empirically invalid but may...
Persistent link: https://www.econbiz.de/10009468335
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Enabling Sustainability: Hierarchical Need-Based Framework for Promoting Sustainable Data Infrastructure in Developing Countries
Yawson, David O.; Armah, Frederick A.; Pappoe, Alex N.M. - 2009
explore Maslow’s theory of human motivation as a psychological theory for promoting SDI in developing countries. In this …
Persistent link: https://www.econbiz.de/10009468387
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Customer Relationship Management in Organisationen: Ein Modell der Strukturierung
Pattloch, Annette - 2003
Motivation, und Informationstechnologie im Organisationskontext darstellt. Das Modell der motivationalen Strukturierung … of motivation of the organizational members. Giddens’ Theory of Structuration and its application in the research of … the factor of motivation, and the information technology in the context of the organization. The Model of Motivational …
Persistent link: https://www.econbiz.de/10009475629
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Organization business motivation modeling, using BMM in MagicDraw UML environment
Staveckaitė, Kristina - 2010
feature opportunities. Business Motivation Model is used as background for business plans developing. In this masters final … work is researched Business Motivation Model (BMM), developed specialized environment which is adapted for BMM models … modeling language using in Business Motivation Models developing was used MagicDraw UML tool. Was used DSML engine to develop …
Persistent link: https://www.econbiz.de/10009478874