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Incentive Compatibility and Efficiency in the Contractual Insurer-Provider Relationship - Economic Theory and Practical Implications: The Case of North Carolina
Schmid, Andreas - 2007
eignet. Ein Exkurs zum amerikanischen Gesundheitswesen vermittelt dem Leser den n?tigen Hintergrund. Eine kritische …
Persistent link: https://www.econbiz.de/10009485586
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Consumer perceptions of supermarket service quality : scale development, measurement and validation / Manilall Dhurup
Dhurup, Manilall - 2003
proposed service quality dimensions and overall service quality? In order to develop and validate a measurement model for … and contribute to the ongoing debate on the measurement of service quality and its relationship with customer satisfaction. …
Persistent link: https://www.econbiz.de/10009456107
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Auf der Suche nach operativer Exzellenz im Krankenhaus: Logistik als Rationalisierungsinstrument und strategischer Wettbewerbsfaktor in einem dynamischen Marktumfeld
Walther, Markus - 2005
Das Gesundheitswesen in Deutschland steht vor gravierenden Veränderungen: Die gesellschaftlichen Aufgabenstellungen … Gesundheitswesen allgemein und insbe-sondere im Krankenhaussektor nachhaltig verändern wird. Treiber des Wandels sind demographische … Gesetzgeber einen Quantensprung der Ökonomisierung eingeleitet, der den Paradigmawechsel im Gesundheitswesen katalysiert und den …
Persistent link: https://www.econbiz.de/10009451142
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On Hospital Competition: Quality, Efficiency, and Ownership
Herr, Annika - 2009
In this research we will focus on three topics which we think are particularly relevant for hospital competition: i … to detect and reduce inefficiencies in this market. Therefore, hospital inefficiency is one main aspect in our research … (Chapters 3 and 4). Our research sheds some light on market outcomes by hospital ownership type given their respective …
Persistent link: https://www.econbiz.de/10009451161
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Investigating consumer-brand relationships
Birk, Matthias Maximilian - 2010
ziehen. Artikel 2 untersucht den Zusammenhang von Kundenzufriedenheit und Loyalität. Artikel 3 analysiert …
Persistent link: https://www.econbiz.de/10009467259
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Negative evaluations of service quality - a framework for identification and response
Dawes, Jillian; Rowley, Jennifer - 1999
Full-text of this article is not available in this e-prints service. This article was originally published [following peer-review] in Journal of Marketing Practice: Applied Marketing Science, published by and copyright Emerald Group Publishing Ltd.
Persistent link: https://www.econbiz.de/10009455182
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Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Pelanggan Kasimura Supermart Di Medan
Hendra - 2011
The developments of retailer venture in Indonesia, particularly in Medan city has been growing recently. These were indicated by more and more investors who are running business in the same retailer field, no matter small scale or big scale business venture. Medan city retailer ventures have...
Persistent link: https://www.econbiz.de/10009464223
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International joint venture (IJV) marketing performance: alternative approaches to performance measurement
Julian, Craig C - 2005
This paper assesses International Joint Venture (IJV) marketing performance in the Republic of Thailand, as opposed to general business performance. Furthermore, the paper develops an objective measure to assess IJV marketing performance and compares two different types of measures for measuring...
Persistent link: https://www.econbiz.de/10009475216
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Re-designing banking services: The case of a government-owned bank in Thailand
Tananitikul, K; Muenjohn, N - 2010
Since the revolution of the finance and banking industry in Thailand in 2007, the implementation of good banking services has become extremely important to many banks in Thailand. The current study, therefore, intended to determine set of service quality and value dimensions that were vital...
Persistent link: https://www.econbiz.de/10009481544