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The purpose of this paper is to report on a study based around a commercial facilities management (FM) service provider's creation of an internal benchmark of how services for an acute hospital perform in terms of service quality. Principally, the paper discusses the emergence and significance...
Persistent link: https://www.econbiz.de/10009435332
Established in 1988, the Shingo Prize for Operational Excellence recognises organisations in the USA, Mexico and Canada …
Persistent link: https://www.econbiz.de/10009459022
effect). This study has practical implications for regulators, corporations and investors, both in the USA and abroad. …
Persistent link: https://www.econbiz.de/10009459069
Offshore outsourcing continues to gain prominence as the printing industrystrides into the future. With different segments of the industry looking at reducingcosts and, in exchange providing value-added services, more companies turntowards outsourcing services offshore as a solution. Although it...
Persistent link: https://www.econbiz.de/10009459219
Women are facing increasing financial responsibility, while at the same time, the consumer financial world is evolving at an extraordinary pace. These trends make a imperative that we better understand the evolving nature of gender-based inequities across our current socio-economic systems and...
Persistent link: https://www.econbiz.de/10009468237
The success of small firms worldwide is determined by entrepreneurship and marketing (Hills, 1995). 95% of firms worldwide are small (less than 250 employees) – and often smaller than that. Marketing and entrepreneurship are not the same but they are interconnected. Consider Apple, the fabled...
Persistent link: https://www.econbiz.de/10009474482
suggest that curriculum initiatives that encourage the use of dynamic geometry software are appropriate but that the …
Persistent link: https://www.econbiz.de/10009458495
curriculum focused marketing model which should help refocus HE marketing, domesticate it appropriately and reduce the internal … of the world. It concludes by offering a curriculum focused marketing model (CORD) which could serve the basis for future … curriculum centred marketing model. Originality/value - The CORD model represents an attempt at addressing the crisis that HE …
Persistent link: https://www.econbiz.de/10009458697
This paper constructs a model of long-run performance for SMEs that have received venture capital backing. The model explains performance by financial structure. FAME data are used for estimating performance equations over the period 1989 to 2004 for UK businesses in their post-investment...
Persistent link: https://www.econbiz.de/10009459603
The Exploring Design and Innovation booklet was developed as a curriculum resource to disseminate information about … innovation. Part of the research will also be looking at ways of extending the curriculum developments in the teaching of …
Persistent link: https://www.econbiz.de/10009461249