The world of work has changed significantly in the last couple of decades. There has been a clear shift from an industrial economy to an economy that is driven by knowledge. It has become increasingly important for companies to identify knowledge workers and harness their potential. The main...

As a form of expert labour and organizational resource, knowledge workers are important in organizational life as producers and consumers of knowledge. The role of knowledge workers and the ways in which they transfer their knowledge become important as they possess the symbolic and analytic...

This research report captures a detailed exposition of an investigation on Knowledge Management (KM) practices in public and private sector entities in three industries (health, education and business loans) of Limpopo province – a proxy of the rural areas of South Africa. The investigation...

Service industries hold an increasingly dynamic and pivotal role in today’s knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new service-based industry, transformed from the business concept of transportation to that of serving the...

A.G. Lafley, CEO of Proctor and Gamble, is interviewed regarding his relationship with Peter Drucker. He begins the interview by comparing Peter Drucker to Babe Ruth because of Drucker’s longevity, high standards, and sustained excellence. Lafley tells how he was introduced to Drucker’s...

During this question and answer session, Peter Drucker answers questions from his talks entitled "American Economy and Society: Major Structural Changes and How to Capitalize Them" and "From Computer Literacy to Information Literacy." During the question and answer session, he talks about:...

During Peter Drucker’s talk entitled "From Counting to Measurements" he discusses accounting and measurement. During his lecture, he talks about: activity based accounting, the Coca-Cola Company and independent bottlers, automobile companies, the cluster concept, Procter & Gamble and Sam...

Peter Drucker lectures about the knowledge worker. During his talk, he discusses: supply as the center of today’s corporation, the change in structure and character of the workforce, the main function of a job, work as portable and specialized, the importance of making oneself understood and...

Research suggests that women who adopt alternative work arrangements may be viewed less favorably than women who work a regular schedule. This study examined whether those negative perceptions persist even after the woman returns to a regular schedule. One hundred twenty-five employed MBA...

This paper suggests a linkage between work-life balance culture and competitive advantage through commitment and firm-specific human resources. The paper argues that a workplace culture supportive of employees balancing their work and non-work lives leads to their commitment to their...