Airports worldwide represent key forms of critical infrastructure in addition to serving as nodes in the international aviation network. While the continued operation of airports is critical to the functioning of reliable air passenger and freight transportation, these infrastructure systems...

Operators of busy contemporary airports have to balance tensions between the timely flow of passengers, flight operations, the conduct of commercial business activities and the effective application of security processes. In addition to specific onsite issues airport operators liaise with a...

There is an evolution in the process used by standards-developmentorganizations (SDOs) and this is changing the prevailing standardsdevelopment activity (SDA) for information and communications technology(ICT). The process is progressing from traditional SDA modes, typicallyinvolving the...

Corporate brands are shrouded in a “fog of complexity” (Balmer, 2001). Whilecomplexity, as a defining characteristic of corporate brands, cannot belegitimately avoided this, we suggest, is not true of the fog. A focus onconstituent elements, indicative of reductionism, is evident in much...

Crowdsourcing harnesses the potential of large and open networks of people. It is a relatively new phenomenon and attracted substantial interest in practice. Related research, however, lacks a theoretical foundation. We propose a system-theoretical perspective on crowdsourcing systems to address...

Dominion over the management consulting profession worldwide has passed in recent times from multinational accounting firms to multinational Information Technology firms. This transition coincides with a period of major change in the practice of management consulting. Yet, very little research...

In response to a range of contextual drivers, the worldwide adoption of ERP Systems in Higher Education Institutions (HEIs) has increased substantially over the past decade. Though this demand continues to grow, with HEIs now a main target market for ERP vendors, little has been published on the...

The biotechnology industry is shifting its value creation emphasis from R&D to manufacturing and market. Business models need to keep pace with this evolution. This paper reports on a single-case study of a new biotechnology firm, EpiTan Limited, and the life cycle stages it has progressed...