Labor management co-operation is a perennial issue in British industrial relations research. Recent interest has focused upon workplace ‘partnership’ agreements, which have been a key plank of the New Labour government’s employment policy of ‘modernisation’ (Stuart and Martinez-Lucio,...

The provision of additional services to accompanythe sale of products is increasingly central to the businessstrategies of companies in manufacturing and engineering, oftenreferred to as aftermarket services (AMS). The purpose of thispaper is to explore the experience of expanding AMS in...

Purpose: Explores the evolution of ‘product-service’ (P-S) strategies in the aerospace sector. Despite the widespread perception that aerospace organisations are advanced in terms of P-S integration, little is known about the realities of P-S provision in the sector. Much of the existing...

There has been considerable research over the past few decades on the process through which headquarters of multinationals from developed economies exercise control over their network of subsidiaries in foreign countries. However, little research has been conducted on multinationals from...

We report a test of an influential theory of employee turnover: the unfolding model (Lee & Mitchell, 1994; Lee, Mitchell, Holtom, McDaniel, & Hill, 1999). We describe and critique this classificatory model, and propose both theory-based and empirical refinements. The two extant tests of the current...

This paper investigates the reasons for and implications of the recent merger between three of the largest unions in the retail finance sector, creating UNIFI. Recent union mergers have been explained by environmental changes adversely affecting membership and finances. These prompt leaders to...

Findings from a major study of changing employment practices in UK banking are presented and discussed. Case studies are used to explore different patterns of reaction to a fast and radically changing business environment. Important questions are addressed, including the nature of the changes to...