facilities to transfer money back to their family in Bangladesh. In June 2007, the company went into liquidation owing nearly 2 … million pounds to the public, the majority of whom were from the Sylhet region of Bangladesh. …

highly evident. An interview guide and a questionnaire were used to interview the bank manager and the customer relationship … officer of Bongo Rural Bank Ltd and administered the questions on two hundred and fifty (250) customers including eight (8 …) employees of the bank. The books of the bank were also examined to assess the number of people who had benefited from the bank …

bank. The study focused on theexisting clients of priority banks and investigated the factors that would have aneffect on … retaining them as clients of their current priority bank.A qualitative research methodology was empl oyed and made use of in …

-sized retail bank. Data from three separate surveys collected during the same time period in 137 branches of a regional bank are …

Examines the role and importance of customer-contact personnel in the marketing of a bank's financial services and the … importance of customer service in retail banking. Customer-contact personnel from suburban branches of an Australian retail bank … personal selling of services and their role and importance in the marketing of the bank's financial services. The results were …