THE OPERATIONAL IMPLICATIONS OF SERVICE CUSTOMISATION LEVELCustomisation offers the opportunity for organisations to capitalise on the many potential benefits to both themselves and to clients, afforded by offering a greater choice of goods and services for customers. Many organisations have...

The current research study is based on a model proposed by job design theorists, Fried,Grant, Levi, Hadani and Slowik (2007). This proposal is valuable in the organisationalpsychology research as it is the first to evaluate and incorporate career dynamics into theconceptualisation of the job...

Islamic malahayati hospital medan is a institute organization of health service has many medising staff like executing nurse. The executing nurse has big responsibility to increase health service at hospital. Quality of health service can be looked from executing nurse performance. Best...

Human resource planning is very important for companies to corporate goals can be achieved with the maximum. One of factors in the planning of human resources is the availability of labor. The availability of appropriate manpower to occupy different positions and jobs at the time and place in...

This research entitled "The influence of financial and non financial compensation on Employees Job Performance in PT Perkebunan Nusantara (PTPN) II Tanjung Morawa-Medan". The purpose of this research is to investigate and analyze the influence of financial and non financial compensation on...

In this paper, the broad context for the study of emotional dissonance and its importance to marketing is set out. The relevant literature on emotional dissonance, its antecedents and outcomes are introduced together with the knowledge gap in the literature. The conceptual framework of emotional...

There is great interest in the application of technological solutions driven by a thriving CRM industry. It has been shown the more effective the implementation of SFA, the greater its impact on increased sales performance. Previous research on SFA adoption has focused on the individual as the...

This study examined Kirkpatrick’s training evaluation model (Kirkpatrick & Kirkpatrick, 2006) by assessing a sales training program conducted at an organization in the hospitality industry. The study assessed the employees’ training outcomes of knowledge and skills, job performance, and the...

AbstractJob performance is considered one of the most important constructs in human resources management because it helps to explain the value and utility that each employee adds to the organisation. The professionals in the Nigerian construction companies are not exception to the perceived low...

The study has conducted to measure the effect of rewards (Intrinsic & Extrinsic) on employee job performance. The experiences and personal opinions of employees working in different couriers companies were analyzed through questionnaires in the city of Faisalabad. The key objective of the study...