New government service delivery models based on a “franchise” metaphor are being proposed recently to allow more citizen-centric service delivery by decoupling the government’s internal departmental structure from the way services are presented and delivered to citizens. In order to...

This article considers if a link exists between performance and Information Technology (IT) intensity in the Republic of South Africa (RSA) Governmental departments practising e-Government. The authors used a questionnaire to collect data. The answers to the research questions note that in top...

In this paper, we examine the impact of information and communications technologies (ICT) on government departments/agencies and the contribution of external agents to change and development programs. We present empirical evidence of externally facilitated change to mindsets and patterns of...

This paper presents the main aspects of research, analysis and design of the open identity management architecture for e-government development within GUIDE, a project financed by the 6FP of the EC. The most important identity management issues strongly influencing the European e-government...

The benefits of e-government services depend on the number of citizens who take advantage of them. The purpose of this quantitative, correlational research study was to determine barriers to e-government use as perceived by citizens at the municipal level in Mexico. The technology acceptance...

The effect of transparency indicators on corruption such as budget transparency, e-government, and regulation quality has received considerable attention in recent years. This paper gives some new evidence on this issue using an indicator of open budget index, e-government index and, regulatory...

Die Relevanz der öffentlichen Auftragsvergabe ergibt sich aus den immensen Beschaffungsvolumen der öffentlichen Auftraggeber, welches deutschlandweit ca. 220 Mrd. Euro und EU-weit bei ca. einer Billion pro Jahr liegt. Aufgrund dieser Größenordnungen resultieren selbst geringe...