â What does the global research environment look like?â This paper presents a summary look at the results of efforts toaddress this question using available indicators on global research production. It was surprising how little information is available, how difficult some of it is to access...

Background: The Blue Obelisk movement was established in 2005 as a response to the lack of Open Data, Open Standards and Open Source (ODOSOS) in chemistry. It aims to make it easier to carry out chemistry research by promoting interoperability between chemistry software, encouraging cooperation...

The doctoral thesis is concerned with the issues that are faced when selecting strategic analysis tools to be used in small and medium-sized enterprises (SME) in the process of strategic management. The paper comprises three parts. The first part presents a discussion on the methodology of...

New government service delivery models based on a “franchise” metaphor are being proposed recently to allow more citizen-centric service delivery by decoupling the government’s internal departmental structure from the way services are presented and delivered to citizens. In order to...

Governments around the world are facing the challenge of responding to increased expectations by their customers with regard to public service delivery. Citizens, for example, expect governments to provide better and more efficient electronic services on the Web in an integrated way. Online...

ENGLISH ABSTRACT: "The South African Constitution (1996) promotes the improvement of liVing environments andlivelihoods for all constituents by means of a developmental approach to local governance" (IDASA,2005:2). The development role of local government can be understood through the...

The Department of the Premier: Orgnisational Development is mandated to coordinate provincial intervention that will assist the provincial departments of the Western Cape to improve the efficiency of their service delivery. Increasing customer demand for quality services have virtually forced...