Bahr, Mark; Warburton, Jeni; van Gellecum, Yolanda; … - 2010
Good reputation management is becoming increasingly important as organisations and the social environments in which … for corporate reputation. Well-known and well-documented examples include the Royal Dutch/Shell Brent Spar and Nigeria … incidents, in which perceived social violations were detrimental to their reputation (see e.g., Dickson & McCulloch, 1996 …