In todays highly competitive market, firms have to focus on their core competencies to achieve success. While enjoying the benefits of building a highly integrated supply chain, firms also expose themselves to uncertain events, which are generally called as risks. Considering the importance of...

In response to consumer demands, the range of products offered by manufacturersis becoming increasingly complex. One of the ways that companies are dealingwith this challenge is to offer products that can be assembled from acollection of independent components. One of the central difficulties...

This dissertation addresses the issue of capacity management in a professional services context; specifically a call center based support operation with contractually committed Service Level Agreements (SLAs). The focus of this research is on capacity planning in the face of uncertainty. I...

Incentives and information systems are two major enablers for managing organizational knowledge assets. Prior research in knowledge management focuses either on managerial or technical perspectives, independently. On the one hand, various studies investigate the knowledge management strategies...

Learning about an underlying uncertainty from observing the actions of other agents is a widespread phenomenon in many social interactions. This thesis looks different aspects of the phenomenon of informational cascades that results due to this social learning. The first essay theoretically...

This dissertation investigates the effects of real-time information on supply chain operations and strategies as well as an inventory control problem with retail pre-packs in three essays. The first essay considers an order promising problem in the presence of pseudo order information in an...

This dissertation aims at modelling uncertainty and deriving managerial implications in different areas. Due to uncertainty and limited information, a firm may encounter difficulties in decision making and sometimes make wrong decision. For this reason, I provide models to incorporate...

This study addresses the problem of analyzing the temporal dynamics of business organizations. In particular, we concentrate on inferring the related businesses, i.e., are there groups of companies that are highly correlated through some measurement (metric)?We argue that business relationships...

Historically, congestion pricing is considered as an efficient pricing mechanism to decrease total social cost by eliminating rush hour congestion. However, in order to eliminate rush hour congestion, deterministic settings are usually necessary. In recent research, even if some uncertain...