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New government service delivery models based on a “franchise” metaphor are being proposed recently to allow more citizen-centric service delivery by decoupling the government’s internal departmental structure from the way services are presented and delivered to citizens. In order to...
Persistent link: https://www.econbiz.de/10009437804
Governments around the world are facing the challenge of responding to increased expectations by their customers with regard to public service delivery. Citizens, for example, expect governments to provide better and more efficient electronic services on the Web in an integrated way. Online...
Persistent link: https://www.econbiz.de/10009438178
This article considers if a link exists between performance and Information Technology (IT) intensity in the Republic of South Africa (RSA) Governmental departments practising e-Government. The authors used a questionnaire to collect data. The answers to the research questions note that in top...
Persistent link: https://www.econbiz.de/10009457773
In this paper, we examine the impact of information and communications technologies (ICT) on government departments/agencies and the contribution of external agents to change and development programs. We present empirical evidence of externally facilitated change to mindsets and patterns of...
Persistent link: https://www.econbiz.de/10009481643
This paper presents the main aspects of research, analysis and design of the open identity management architecture for e-government development within GUIDE, a project financed by the 6FP of the EC. The most important identity management issues strongly influencing the European e-government...
Persistent link: https://www.econbiz.de/10009482359
Globalization of software development has resulted in a rapid shift away from the traditional collocated, on-site development model, to the offshoring model. Emerging trends indicate an increasing interest in offshoring even in early phases like requirements analysis. Additionally, the...
Persistent link: https://www.econbiz.de/10009484514
this study show that trust in the Internet, trust in government, perceptions of convenience, perceptions of compatibility …, access to the Internet, perceptions of ease of use, and perceptions of relative advantages are related to the intention to …
Persistent link: https://www.econbiz.de/10011556219
The effect of transparency indicators on corruption such as budget transparency, e-government, and regulation quality has received considerable attention in recent years. This paper gives some new evidence on this issue using an indicator of open budget index, e-government index and, regulatory...
Persistent link: https://www.econbiz.de/10011617986
Möglichkeiten, welche sich hierbei durch die Nutzung moderner Informations- und Kommunikationstechnologie insb. dem Internet ergeben … Technology (e.g. Internet technology). Similar concepts are widely used in private procurement and known as electronic …
Persistent link: https://www.econbiz.de/10009433730
To identify the determinants of cross-country disparities in personal computer and Internet penetration, we examine a … significant in most specifications for computer use. A similar pattern holds true for Internet use, except that telephone density … differentials. For computers, telephone density and regulatory quality are of second and third importance, while for the Internet …
Persistent link: https://www.econbiz.de/10009444192