that this is qualitative and subjective phenomena are not easily captured by measurement. In the present endeavour, the …

The research field of (measurement) concepts depicting the degree of multinationality of a firm is vast and complex … multinationality is, however, a precondition for the validity of measurement concepts. Hence, the development of a well … framework as well as recommendations for the construction of measurement concepts of firm multinationality are identified and …

This simulation study compared the performance of two multilevel measurement testlet (MMMT) models: Beretvas and Walker …

than benchmarking, process analysis or performance measurement. The evidence for which TQM factors contribute most to … we contribute to this debate. Our central hypothesis is that measurement of key TQM practices and performance outcomes is … essential for TQM success. We examine the measurement practices of this cohort of firms, and report on the changes in their …

proposed service quality dimensions and overall service quality? In order to develop and validate a measurement model for … and contribute to the ongoing debate on the measurement of service quality and its relationship with customer satisfaction. …

measurement assessments, such as risk-adjusted return on capital, acknowledge the impact of risk in measuring the profitability of …-adjusted performance measurement process. Matched-Term Funds Transfer Pricing system isolates the business units from the effects of …-adjusted performance measurement results to develop balance sheet and pricing strategies that are sensitised to asset and liability …

This paper presents a framework that helps researchers to design and validate both formative and reflective measurement … reflectively. In contrast, applying the framework suggests that a formative measurement model may be more appropriate. These … results reinforce the need for all researchers to justify, both theoretically and empirically, their choice of measurement …

The aim of this study was to investigate a productivity measurement at the SouthAfrican Minting Company and evaluate … +price recovery” (PPP) model and multi-factor productivity measurement model(MFPMM). APC model was selected as the suitable …