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to explore the demand for a new drink using the mean-end chain (MEC) theory and multivariate SEM procedure. The first … perceptions for the product's attributes and preferences using the SEM approach. Conclusive remarks are in terms of suggestions …
Persistent link: https://www.econbiz.de/10009443822
these dimensions determine customer satisfaction and market effectiveness - two performance outcomes. Our results reveal … drives customer satisfaction, while market effectiveness is driven by CRU capability. This paper also discusses the …
Persistent link: https://www.econbiz.de/10012014621
female labor force participation and on the determinants of job satisfaction. The third chapter investigates … Persönlichkeit auf die Arbeitszufriedenheit. Das dritte Kapitel beschätigt sich mit Misklassifikation in amtlichen Daten. Am Beispiel …
Persistent link: https://www.econbiz.de/10009471801
satisfaction, subjective occupational success). Data were obtained from a sample of specialists and executive staff (44 female and …
Persistent link: https://www.econbiz.de/10009452658
Wirtschaftsforschung, der Befragungsdaten zur individuellen, subjektiv empfundenen Zufriedenheit analysiert. Erste empirische Evidenz auf … Verbrauchsmengen und Nutzen besteht. Dieses als Paradox der Zufriedenheit (happiness paradox) bezeichnete Ph?nomen wird damit erkl … Sozio-oekonomischen Panels (SOEP) den Einfluss von inter- und intrapersonellen Einkommensvergleichen auf die Zufriedenheit …
Persistent link: https://www.econbiz.de/10009481012
ziehen. Artikel 2 untersucht den Zusammenhang von Kundenzufriedenheit und Loyalität. Artikel 3 analysiert … with a consumer. Article 2 deals with sustaining consumer-relationships and the role of satisfaction in retaining customers …
Persistent link: https://www.econbiz.de/10009467259
between the attitudes of the service provider (employee satisfaction), the customer interaction behaviors that those attitudes … lead to (customer service quality), and the attitudes that those behaviors generate in the customer (customer satisfaction … exist between these three variables: employee satisfaction, customer service quality, and customer satisfaction in a mid …
Persistent link: https://www.econbiz.de/10009475075
attitudinal variables of job satisfaction, trustin management, and organizational commitment, implying that HPWS can provide … to HPWSs was also found, with job satisfaction as the keymediating variable. …
Persistent link: https://www.econbiz.de/10009431044
) with service satisfaction and loyalty are examined. Results indicate that the reliability aspect of service quality is … strongly related to satisfaction and loyalty in the stockbrokerage industry, while the assurance aspect of service quality … enjoyed a similar status in the life insurance industry. Results also confirm that while MSA and MSS both drive satisfaction …
Persistent link: https://www.econbiz.de/10009484549