Dhanapal, Saroja; Alwie, Sueraya binti Mohd; … - 2013
satisfaction which include factors such as workload, pay, age, gender, educational background, working environment, job security …Job satisfaction is a crucial factor that determines retention of employees in all industries. In the 21st century … retention of existing employees. Job satisfaction is defined as a general behavior towards an object or job (Okpara, 2006 …