85 p. This paper was completed as part of the final research component in the University of Oregon Applied Information Management Master's Degree Program [see htpp://aim.uoregon.edu].

To gather data on the resource efficiency of the chemical sector, a questionnaire was sent to the chemical companies in the Northern Ostrobothnia region of Finland. Resource use optimisation was investigated by analysing measures and attitudes toward waste prevention. The survey revealed that...

Zielsetzung und ThesenbildungZielsetzung der Arbeit ist es, ein ganzheitliches, werkzeuggestütztes Verfahren für die Einführung eines Data Warehouse (DW) zu konzipieren. Es wird dabei auf vorhandene Vorgehensmodelle zurückgegriffen, so dass nicht sämtliche Bestandteile vollständig neu zu...

Business Intelligence (BI) systems are information systems that combine operational data, models, analytical tools and user interfaces to generate information to support business decision-making. BI is an important part of IT practice and is currently the highest technical priority for chief...

Business intelligence (BI) is a data-driven DSS that combines data gathering, data storage, and knowledge management with analysis to provide input to the decision process. The term originated in 1989; prior to that many of its characteristics were part of executive information systems. Business...

Advisor: Susan A. VowelsFriday April 27, 2007

Advisor: Susan Vowels

Advisor: Susan Vowels, 4/23/07

Diese Studie präsentiert die Ergebnisse einer Befragung zur Verbreitung von Business Intelligence-Technologien (BI) in der Call Center-Branche. Neben der Erfassung struktureller Daten der Call Center umfasst dies die detaillierte Untersuchung der Bereiche Datenspeicherung, Umgang mit...