, technologically related attributes, such as online-banking are unimportant in Russia. Some interest exists in all three countries for …

, perceived value, repurchase intention and willingness to recommend to others. The life insurance industry was chosen as the …

This paper makes a detailed comparison of two major financial services in Singapore: life insurance and stockbrokerage … enjoyed a similar status in the life insurance industry. Results also confirm that while MSA and MSS both drive satisfaction …

This article discusses the characteristics of the “Insurance Business 2000” project that unites the academic doctrine … used by some banking houses. The article objective is to point out various organisational innovations and project … conclusions that may be applied in real life, mainly at the interface between central operation (insurance company) and external …

This paper is a theoretical analysis of incentive setting via civil litigation, with a focus on incentives for care in …. In most existing research, litigation is modeled in reduced form, as a sort of costly audit, without explicit …

litigation. Litigation events, while significant, arerare.I suggest that this degree of order is, at least partly,attributable to … disputes.This has two consequences. First, firms facing low status ambiguityare less likely to be involved in patent litigation … than are firmsfacing high status ambiguity. Patent litigation events representfailures to resolve patent disputes out of …