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~source:"econis"
~subject:"Callcenter"
~subject:"Customer satisfaction"
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The use of automated telephone interfaces with customers by local organizations : best practices and exploratory investigation of usage
Castleberry, Stephen Bryon
;
Merrier, Patricia A.
; …
- In:
Journal of business & economics research
6
(
2008
)
3
,
pp. 59-69
Persistent link: https://www.econbiz.de/10003764175
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