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~source:"econis"
~subject:"Callcenter"
~subject:"Distribution channel"
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International journal of business communication : IJBC ; a publication of the Association of Business Communication
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ECONIS (ZBW)
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The use of automated telephone interfaces with customers by local organizations : best practices and exploratory investigation of usage
Castleberry, Stephen Bryon
;
Merrier, Patricia A.
; …
- In:
Journal of business & economics research
6
(
2008
)
3
,
pp. 59-69
Persistent link: https://www.econbiz.de/10003764175
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2
Communication preferences of business-to-business buyers for receiving initial sales messages : a comparison of media channel selection theories
Anders, Abram D.
;
Coleman, Joshua T.
;
Castleberry, …
- In:
International journal of business communication : IJBC …
57
(
2020
)
3
,
pp. 370-400
Persistent link: https://www.econbiz.de/10012229563
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