Chapter 1 - Customer-Centric Support Services: An Introduction to the next frontier for competitive advantage in the digital era -- Chapter 2 - Customer-Centric Support Services in the Digital Era -- Chapter 3 - Information as a Service for Consumer Decision Making -- Chapter 4 - The role of...

Part1: International Business Trends and Practices in the New Digital Age -- Chapter 1: Role and Importance of Information Technology in Global Business today -- Chapter 2: Changing face of International Business in the new Information Age 4.0 -- Chapter 3: International Production and Digital...

"This comprehensive Research Handbook examines the fundamental influence of emerging disruptive technologies, such as artificial intelligence, online platforms, the internet of things, and social robots, on Human Resource Management (HRM). Bringing together an array of interdisciplinary experts,...

Die Absicherung von Pflegekostenrisiken: Spannungsfeld zwischen Versicherung, Staat und Solidaritätsnormen -- Risiko und Alterssicherung -- Klima- und Nachhaltigkeitsrisiken für Versicherungen -- Risikowahrnehmung durch und nach Corona: Haben sich Verständnis und Wahrnehmung von Risiken...

Chapter 1. A High Level Introduction -- Chapter 2. Digital Transformation in Enterprise Risk Management -- Chapter 3. Digital Transformation in Finance and Banking Sectors -- Chapter 4. Digital Transformation in Areas Administered by Traditional Authorities -- Chapter 5. Digital Transformation...