Unstable schedules—hours that are inadequate, unpredictable (i.e., deviate from scheduled hours), or that vary from week to week—hurt employees. We examine whether they also affect financial performance. Using 52 weeks of data from over 1,000 stores and more than 15,000 employees of a...

"Requiring agents with private information to select from a menu of incentive schedules can yield efficiency gains. It will do so if, and only if, agents will receive further private information after selecting the incentive schedule but before taking the action that determines where on the...

Requiring agents with private information to select from a menu of incentive schedules can yield efficiency gains. It will do so if, and only if, agents will receive further private information after selecting the incentive schedule but before taking the action that determines where on the...

Requiring agents with private information to select from a menu of incentive schedules can yield efficiency gains. It will do so if, and only if, agents will receive further private information after selecting the incentive schedule but before taking the action that determines where on the...

This paper provides a comprehensive economic analysis of scheduling decisions in an airline network. Although it is widely believed that the growth of hub-and-spoke networks has raised fight frequencies, the only analysis of this question is contained in a recent paper by Berechman and Shy...

Manpower still is one of the most expansive resources, in spite of increasing automation. While employee scheduling and rostering has been the topic of extensive research over the past decades, usually it is assumed that the demand for staff is either given or can be obtained without difficulty....