Beyond its immediate impact on public health and the economy, the COVID-19 pandemic has put democracy under stress. While a common view is that people should blame the government rather than the political system for bad crisis management, an opposing view is that dissatisfaction with government...

Introduction -- Theoretical Foundations: The Organizational Context and High Reliability Theory -- Theoretical Foundations: The Collaborative Context -- Theoretical Foundations: The Decision-Making Context -- Conceptualized Research Model and Conceptual Connections -- Research Approach and...