Why training is not enough -- What is human performance enhancement (HPE)? -- Transforming a training department into a human performance enhancement (HPE) department -- Analyzing what is happening -- Envisioning what should be happening -- Clarifying present and future performance gaps --...

Drawing on extensive work with an extra-ordinary range of organizations, among them Google, Ford, Sony, Ernst & Young, Shell, IBM, the Los Angeles Police Department, and the Cleveland Clinic, Schwartz creates a road map for a new way of working that focuses on four core needs that energize great...