"This book brings the state-of-the-science together for Distributed Cognition (DCOG) in complex socio-technical systems. It introduces the latest thinking on the Event Analysis of Systemic Teamwork (EAST) method, together with practical guidance and applications in domains as diverse as: air...

Design for behavior change aims to influence user behavior, through design, for social or environmental benefit. Understanding and modelling human behavior has thus come within the scope of designers’ work, as in interaction design, service design and user experience design more generally....

This paper outlines a research and development agenda for the nascent field of Learning from Incidents (LFI). Effective, deep and lasting learning from incidents is critical for the safety of employees, the general public and environmental protection. The paper is an output of an international...