Benzing, Cynthia; Chu, Hung Manh; Kara, Orhan - In: Journal of small business management : JSBM ; a joint … 47 (2009) 1, pp. 58-91
One hundred and thirty-nine entrepreneurs in Ankara, Turkey were surveyed to determine their motivations for business … customer service were also cited as critical success factors. The most serious problem faced by entrepreneurs in Turkey is the …