This working paper suggests that customer relationship management technology (CRM) has failed to live up to the hype and expectations placed upon it and that history could be repeating itself with the latest data capture technology - Radio Frequency Identification (RFID). It will be argued that...

An overview of public private partnership -- PPP applications in australia infrastructure development -- Developments of public private partnership in Belgium -- Public private partnerships in Canada -- Public private partnership development in China -- Perspectives on the limited emergence of...

Akintola Akintoye, Professor of Construction Economics and Management, Dean of School of Built and Natural Environment, University of Central Lancashire, UK; Joint Editor of Journal of Financial Management of Property and Construction, Joint Coordinator of CIB TG72: Public Private Partnerships...