Preface -- Prologue: a citizen of the world -- Building the future -- Glimpsing the future -- Bits and bytes -- Location, location, innovation -- Rethinking city hall -- Grounded visionaries -- The organization man revisited -- Confronting culture clash -- Balancing influence and innovation --...

Human resource is the one of the most important elements in the company. Therefore, the company must have related strategies to retain these workers. One of them is by increasing employee loyalty and satisfaction through flexibility of work and work life balance. The strategy chosen is based on...