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Are hotels serving quality? : an exploratory study of service quality in the Scottish hotel sector

Briggs, Senga; Sutherland, Jean; Drummond, Siobhan - In: Tourism management : research, policies, practice 28 (2007) 4, pp. 1006-1019

Persistent link: https://www.econbiz.de/10003466448

Developing strategies for growth in HTSFs: Looking beyond survival in an increasingly competitive marketplace

Keogh, William; Stewart, Victoria; Taylor, John - 2001

Persistent link: https://www.econbiz.de/10003307704

Implementing innovation management in manufacturing SMEs : a longitudinal study

McAdam, Rodney; Keogh, William; Reid, Renee S.; … - In: Journal of small business and enterprise development 14 (2007) 3, pp. 385-403

Persistent link: https://www.econbiz.de/10003811014

The implications of public sector small business advisers becoming strategic sounding boards : England and Scotland compared

Mole, Kevin F.; Keogh, William - In: Entrepreneurship and regional development : an … 21 (2009) 1, pp. 77-97

Persistent link: https://www.econbiz.de/10003822606

Leadership and growth in entrepreneurial firms

Galloway, Laura; Sanders, John; Keogh, William - In: Small business : innovation, problems and strategy, (pp. 45-57). 2009

Persistent link: https://www.econbiz.de/10003858432

An exploratory study of business excellence in implementation in the United Arab Emirates (UAE) public sector : management and employee perceptions

McAdam, Rodney; Keogh, William; El Tigani, Adil Ahmed; … - In: International journal of quality & reliability management 30 (2013) 4, pp. 426-445

Persistent link: https://www.econbiz.de/10009748524

Defining and improving technology transfer business and management processes in university innovation centres

McAdam, Rodney; Keogh, William; Galbraith, Brendan; … - In: Technovation : the international journal of … 25 (2005) 12, pp. 1418-1429

Persistent link: https://www.econbiz.de/10003181821

Transitioning Towards Creativity and Innovation Measurement in Smes

McAdam, Rodney; Keogh, William - 2014

The aim of this paper is to explore the transition from traditional measures to creativity and innovation measures within a number of small to medium-sized enterprises (SMEs) case studies. The need for increased competitiveness has created an impetus for increased creativity and innovation in...

Persistent link: https://www.econbiz.de/10014029245