"Internationally acclaimed diversity and inclusion expert Jennifer Brown shows how we can all shift our perspectives to create a more diverse and inclusive workplace. She breaks down the "us-versus-them" divide that plagues so many diversity initiatives. When people are able to bring their full...

We examine misconduct in financial services. We propose a theory in which experts extract surplus based on the value of their firm's brand and their own skills. Using sales complaint data for insurance agents, we find that agents working exclusively for large branded firms are more likely to be...