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Customer centric HRM
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Beziehungsmarketing
25,141
Relationship marketing
25,127
Personalmanagement
21,822
Human Resource Management
21,804
Consumer behaviour
8,777
Konsumentenverhalten
8,777
Organisationsstruktur
5,588
Deutschland
5,413
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5,372
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5,370
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5,329
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5,287
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5,286
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5,246
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3,984
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3,984
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2,675
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2,630
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2,630
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2,628
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2,574
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2,347
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2,269
Supplier relationship management
2,269
Unternehmenserfolg
2,222
Firm performance
2,183
Social Web
2,087
Social web
2,087
Personalpolitik
2,072
Marketingmanagement
1,938
Marketing management
1,917
Markenimage
1,879
Brand image
1,877
Arbeitszufriedenheit
1,872
Multinationales Unternehmen
1,864
Job satisfaction
1,860
Personalentwicklung
1,855
Organizational change
1,835
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1,834
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1,805
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Brewster, Chris
124
Bruhn, Manfred
120
Homburg, Christian
116
Budhwar, Pawan S.
111
Cooke, Fang Lee
83
Kumar, V.
79
Scholz, Christian
76
Sparrow, Paul R.
71
Wilkinson, Adrian
71
Schuler, Randall S.
65
Warner, Malcolm
65
Wright, Patrick M.
65
Paauwe, Jaap
63
Mayrhofer, Wolfgang
61
Collings, David G.
59
Huber, Frank
57
Verhoef, Peter C.
55
Han, Heesup
54
Bartram, Timothy
53
Festing, Marion
53
Rowley, Chris
52
Stock-Homburg, Ruth
52
Hollebeek, Linda D.
51
Herrmann, Andreas
49
Bondarouk, Tanya
48
Piller, Frank T.
47
Bauer, Hans H.
46
Stauss, Bernd
46
Boselie, Paul
45
Farndale, Elaine
45
Oechsler, Walter A.
45
Reichwald, Ralf
45
Scullion, Hugh
45
Bryson, Alex
44
Krafft, Manfred
44
Martin, Albert
43
Wagner, Dieter
42
De Cieri, Helen
41
Morley, Michael
41
Sanders, Karin
41
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Springer Fachmedien Wiesbaden
189
National Bureau of Economic Research
77
Deutsche Gesellschaft für Personalführung
42
Springer-Verlag GmbH
39
OECD
35
Edward Elgar Publishing
33
Haufe-Lexware GmbH & Co. KG
30
IGI Global
30
Verlag Franz Vahlen
28
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
27
Verlag Dr. Kovač
23
W. Kohlhammer GmbH
20
Harvard Graduate School of Business Administration
19
Books on Demand GmbH <Norderstedt>
18
De Gruyter Oldenbourg
16
Dr. Rainer Hampp <Firma>
16
Information Resources Management Association
14
UVK Verlagsgesellschaft mbH
14
Erasmus Research Institute of Management
13
Nomos Verlagsgesellschaft
13
Society for Human Resource Management
13
AMACOM
10
American Marketing Association
10
Berliner Wissenschafts-Verlag
10
Bundesvereinigung der Deutschen Arbeitgeberverbände
10
Helmut-Schmidt-Universität
10
Shaker Verlag
10
Wiley-VCH
10
Campus Verlag
9
Erich-Schmidt-Verlag <Berlin>
9
Springer Gabler <Firma>
9
Deutschland / Bundeswehr / Universität Hamburg
8
Fachhochschule Reutlingen / European School of Business
8
Peter Lang GmbH
8
Uni-Taschenbücher GmbH
8
Bertelsmann Stiftung
7
Chartered Institute of Personnel and Development <London>
7
Eric Cuvillier <Firma>
7
Fördergesellschaft Marketing an der Universität Augsburg
7
Hogrefe Verlag
7
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Journal of business research : JBR
767
SpringerLink / Bücher
599
The international journal of human resource management
599
Journal of retailing and consumer services
586
Industrial marketing management : the international journal for industrial and high-tech firms
430
International journal of hospitality management
346
International journal of human resource management
323
Human resource management
252
Human resource management review
250
The journal of services marketing
225
The journal of business & industrial marketing
208
The service industries journal
208
International journal of contemporary hospitality management
181
Journal of strategic marketing
173
Journal of the Academy of Marketing Science
173
Employee relations
166
Springer eBook Collection
165
Cogent business & management
161
Management revue : socio-economic studies
161
Gabler Edition Wissenschaft
157
International journal of electronic customer relationship management : IJECRM
141
Human resource management journal
139
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
137
International journal of manpower
132
Journal of hospitality marketing & management
127
Tourism management : research, policies, practice
125
Journal of marketing
124
Journal of business ethics : JOBE
120
Journal of service research : JSR
120
Journal of travel and tourism marketing
118
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
113
The journal of product & brand management
112
The journal of brand management : an international journal
111
Business horizons
110
Journal of service management
110
Springer eBook Collection / Business and Economics
110
Asia Pacific journal of marketing and logistics
108
Journal of retailing
106
Europäische Hochschulschriften / 5
104
Psychology & marketing
102
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ECONIS (ZBW)
Other ZBW resources
3,121
USB Cologne (EcoSocSci)
2,345
RePEc
908
ArchiDok
536
EconStor
472
BASE
430
OLC EcoSci
66
USB Cologne (business full texts)
45
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1
Die kundenorientierte Personalabteilung : Ziele und Prozesse des effizienten HR-Management
Ackermann, Karl-Friedrich
(
ed.
)
-
1998
Persistent link: https://www.econbiz.de/10000980217
Saved in:
2
Management interner Kunden-Lieferanten-Beziehungen
Künzel, Hansjörg
-
1999
Persistent link: https://www.econbiz.de/10001370930
Saved in:
3
Das Konzept der Auftragsabwicklungssegmente aus personeller und organisatorischer Sicht : eine theoretische und empirische Untersuchung
Frings, Stefan
-
2001
-
1. Aufl
Persistent link: https://www.econbiz.de/10013432115
Saved in:
4
Navigating plurality in hybrid organizing : the case of sport for development and peace entrepreneurs
Svensson, Per G.
;
Seifried, Chad S.
- In:
Journal of sport management : the official journal of …
31
(
2017
)
2
,
pp. 176-190
Persistent link: https://www.econbiz.de/10011674354
Saved in:
5
The joint relationship between organizational design factors and HR practice factors on direct care workers' job satisfaction and turnover intent
Kim, Jungyoon
;
Wehbi, Nizar
;
DelliFraine, Jami L.
; …
- In:
Health care management review : HCM review
39
(
2014
)
2
,
pp. 174-184
Persistent link: https://www.econbiz.de/10010356223
Saved in:
6
Drivers of effort : evidence from employee absenteeism
Bennedsen, Morten
;
Tsoutsoura, Margarita
;
Wolfenzon, Daniel
-
2017
Persistent link: https://www.econbiz.de/10011714441
Saved in:
7
Corporate hierarchy and organizational learning : member turnover, code change, and innovation in the multiunit firm
Joseph, John
;
Rhee, Luke
;
Wilson, Alex James
- In:
Organization science
34
(
2023
)
3
,
pp. 1332-1352
Persistent link: https://www.econbiz.de/10014321286
Saved in:
8
Revisiting the world management survey in strategy : applications to theory and replication
Scur, Daniela
;
Wolfolds, Sarah
- In:
Strategy Science
9
(
2024
)
1
,
pp. 58-78
Persistent link: https://www.econbiz.de/10014520210
Saved in:
9
Why customer service frustrates consumers : using a tiered organizational structure to exploit hassle costs
Dukes, Anthony
;
Zhu, Yi
- In:
Marketing science : the marketing journal of the …
38
(
2019
)
3
,
pp. 500-515
Persistent link: https://www.econbiz.de/10012038424
Saved in:
10
Team coordination and organizational routines : bottoms up - and top down
Banks, George Christopher
;
Pollak, Jeffrey M.
;
Seers, Anson
- In:
Management decision : MD
54
(
2016
)
5
,
pp. 1059-1072
Persistent link: https://www.econbiz.de/10011517781
Saved in:
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