Leadership and management skills -- Personal skills -- Negotiating skills -- Political skills -- Conflict management skills -- Project management skills -- The role of humor and fun -- Organization skills -- Environment skills -- Change management skills -- Sales skills -- Market and customer...

Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- Foreword to the Second Edition -- Preface -- Introduction -- 1 Leadership and Management Skills -- 2 Personal Skills -- 3 Negotiating Skills -- 4 Political Skills -- 5 Conflit Management Skills -- 6 Project Management Skills...