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We examine the impact of COVID-19 on the digital divide in online shopping between older and younger people. To measure the generational disparity in online consumption, we construct online spending shares by age group using credit card data linked to cardholders’ demographic characteristics....
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The advent of the 4th Industrial Revolution has made it inevitable for firms worldwide to modify their business models to integrate ICTs into their operations. The lockdown measures to contain the COVID-19 pandemic appear to have accelerated this process as many businesses, particularly in the...
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