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TQM practices and knowledge sh...
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Malaysia
20
Quality management
16
Qualitätsmanagement
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Consumer behaviour
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Lieferkette
11
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Lin, Binshan
49
Ooi, Keng-Boon
37
Tan, Garry Wei-Han
29
Lee, Voon-Hsien
18
Teh, Pei-Lee
14
Ooi, Keng-boon
12
Chong, Alain Yee Loong
10
Dwivedi, Yogesh Kumar
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Cham Tat Huei
9
Eugene Cheng-xi Aw
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Hew, Jun-Jie
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Leong, Lai-Ying
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Ahmed, Pervaiz K.
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Phusavat, Kongkiti
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Kess, Pekka
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Loh, Xiu-Ming
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Sohal, Amrik S.
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Adebanjo, Dotun
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Chong, Siong Choy
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Kongkiti Phusavat
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International journal of management & enterprise development : IJMED
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
International journal of bank marketing
7
Journal of business research : JBR
5
Emerging Technologies in Business : Innovation Strategies for Competitive Advantage
4
International journal of technology management : IJTM
4
International journal of production research
3
International journal of services, economics and management
3
Journal of retailing and consumer services
3
Technological forecasting & social change : an international journal
3
American business review
2
Asia Pacific journal of marketing and logistics
2
Business process management journal
2
IEEE transactions on engineering management : EM
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of electronic finance : IJEF
2
International journal of production economics
2
Journal of knowledge management
2
The journal of services marketing
2
Advances in competitiveness research : ACR
1
Advances in financial planning and forecasting
1
Human systems management : HSM
1
Industrial Management and Data Systems
1
International journal of accounting and information management
1
International journal of consumer studies
1
International journal of electronic business
1
International journal of hospitality management
1
International journal of innovation and learning : IJIL
1
International journal of learning and intellectual capital : IJLIC
1
International journal of manpower
1
International journal of operations & production management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality & reliability management
1
International journal of services and standards
1
International journal of sustainable economy
1
International operations, networks and the environmental context
1
Journal of business economics and management
1
Journal of marketing for higher education
1
Journal of service theory and practice
1
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ECONIS (ZBW)
OLC EcoSci
123
Other ZBW resources
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RePEc
24
USB Cologne (EcoSocSci)
2
EconStor
1
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1
TQM, knowledge management and collaborative commerce adoption: a literature review and research framework
Chong, Alain Yee Loong
;
Ooi, Keng-boon
;
Lin, Binshan
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 457-473
Persistent link: https://www.econbiz.de/10003995845
Saved in:
2
Does TQM support innovation performance in Malaysia's manufacturing industry?
Ooi, Keng-Boon
;
Lin, Binshan
;
Teh, Pei-Lee
;
Chong, …
- In:
Journal of business economics and management
13
(
2012
)
2
,
pp. 366-393
Persistent link: https://www.econbiz.de/10009536763
Saved in:
3
Multidimensional and mediating relationships between TQM, role conflict and role ambiguity : a role theory perspective
Teh, Pei-lee
;
Yong, Chen Chen
;
Lin, Binshan
- In:
Total quality management & business excellence : an …
25
(
2014
)
12
,
pp. 1365-1381
Persistent link: https://www.econbiz.de/10010469336
Saved in:
4
Online banking adoption : an empirical analysis
Chong, Alain Yee Loong
;
Ooi, Keng-boon
;
Lin, Binshan
; …
- In:
The international journal of bank marketing : IJBM
28
(
2010
)
4
,
pp. 267-287
Persistent link: https://www.econbiz.de/10008647657
Saved in:
5
The relationship between TQM, learning orientation and market performance in service organisations : an empirical analysis
Lam, Siew-yong
;
Lee, Voon-Hsien
;
Ooi, Keng-boon
;
Lin, …
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1277-1297
Persistent link: https://www.econbiz.de/10009411436
Saved in:
6
Can e-business adoption be influenced by knowledge management? : an empirical analysis of Malaysian SMEs
Chong, Alain Yee Loong
;
Ooi, Keng-boon
;
Bao, Haijun
; …
- In:
Journal of knowledge management
18
(
2014
)
1
,
pp. 121-136
Persistent link: https://www.econbiz.de/10010342343
Saved in:
7
The determinants of customer loyalty in Malaysian mobile telecommunication services : a structural analysis
Leong, Lai-ying
;
Hew, Teck-soon
;
Ooi, Keng-boon
;
Lin, …
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 209-235
Persistent link: https://www.econbiz.de/10009675235
Saved in:
8
Are TQM practices supporting customer satisfaction and service quality?
Ooi, Keng-boon
;
Lin, Binshan
;
Tan, Boon-in
;
Chong, …
- In:
The journal of services marketing
25
(
2011
)
6
,
pp. 410-419
Persistent link: https://www.econbiz.de/10009390054
Saved in:
9
Metaverse in marketing and logistics : the state of the art and the path forward
Tan, Garry Wei-Han
;
Eugene Cheng-xi Aw
;
Cham Tat Huei
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
12
,
pp. 2932-2946
Persistent link: https://www.econbiz.de/10014486550
Saved in:
10
Artificial intelligence-driven risk management for enhancing supply chain agility : a deep-learning-based dual-stage PLS-SEM-ANN analysis
Lai-Wan Wong
;
Tan, Garry Wei-Han
;
Ooi, Keng-Boon
;
Lin, …
- In:
International journal of production research
62
(
2024
)
15
,
pp. 5535-5555
Persistent link: https://www.econbiz.de/10015053703
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