Formal mentoring is a type of training and development program and if mentors can properly implement the related activities, may lead to increased individuals' psychosocial. More importantly, recent studies in this area have revealed that the effect of formal mentoring on individuals'...

Potential impact of family conflict on an individual’s job performance cannot be underestimated as the latter is part of an employee’s life. An employee carries with him/her off job affairs when he/she goes to work as he/she brings home his work affairs although the extent varies and depends...

Purpose: This research was aimed at examining the relationship between service quality and customer satisfaction with data obtained from Malaysian soldiers who were involved in peace keeping missions in a Middle Eastern country. The results of which would enable the management to improve the...

Purpose: The primary objective of this study is to examine the influence of supervisor's social support in the correlation between job stress and work intrusion on family conflict.Design/methodology/approach: A survey method was employed to gather survey questionnaires from academic staff in a...