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Can providing citizens with information compensate for unreliable public services? We present a field-experimental evaluation of a program that provided households in Bangalore with advance notification of intermittently provided piped water. The implementers expected that increasing service...
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the delivery of public utility services, where a five-year management contract successfully restored services, built local … capacity, and helped put Johannesburg Water on a solid footing. The management contract for water supply and sanitation …. While an experienced international operator was brought in, the aim of the PPP was not to transfer management to a private …
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