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Airline
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32
Low-cost strategy
21
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Low cost carriers
16
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15
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airline service quality
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cross-regional analysis
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low cost carriers
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Journal of air transport management
15
Quality management journal : QMJ
3
Research in transportation economics
2
Advances in African Economic, Social and Political Development
1
Análisis económico
1
Berichte aus dem Weltwirtschaftlichen Colloquium der Universität Bremen
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Economic development : journal of the Institute of Economics, Skopje
1
Economics of transportation : the official journal of the International Transportation Economics Association
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International journal of business excellence : IJBEX
1
International journal of value chain management : IJVCM
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Review of industrial organization : RIO
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ECONIS (ZBW)
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The influence of airline service quality on passenger satisfaction and loyalty : the case of Uganda airline industry
Nambukasa, Juliet
- In:
The TQM journal : the international review of …
25
(
2013
)
5
,
pp. 520-532
Persistent link: https://www.econbiz.de/10010126410
Saved in:
2
Quality risk assessment model for airline services concerning Taiwanese airlines
Hu, Kai-Chieh
;
Hsiao, Man-Wei
- In:
Journal of air transport management
53
(
2016
),
pp. 177-185
Persistent link: https://www.econbiz.de/10011546508
Saved in:
3
Operational determinants of airline service quality : worldwide cross-regional analysis
Alkhatib, Saleh F.S.
;
Migdadi, Yazan K. A.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 186-200
Persistent link: https://www.econbiz.de/10012309506
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4
Operations strategies alignment patterns and service quality : airline global analysis
Alkhatib, Saleh
;
Migdadi, Yazan Khalid Abed-Allah
- In:
Quality management journal : QMJ
26
(
2019
)
3
,
pp. 144-156
Persistent link: https://www.econbiz.de/10012309552
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5
The impact of airline service quality on passengers’ behavioral intentions using passenger satisfaction as a mediator
Shah, Faisal Tehseen
;
Syed, Zaineb
;
Imam, Abeer
;
Raza, Aiman
- In:
Journal of air transport management
85
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012253168
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6
An investigation of service quality, customer satisfaction and loyalty in China's airline market
Jiang, Hongwei
;
Zhang, Yahua
- In:
Journal of air transport management
57
(
2016
),
pp. 80-88
Persistent link: https://www.econbiz.de/10011610821
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7
Evaluating airline service quality using a combined fuzzy decision-making approach
Perçin, Selçuk
- In:
Journal of air transport management
68
(
2018
),
pp. 48-60
Persistent link: https://www.econbiz.de/10011845850
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8
Interval type-2 hesitant fuzzy set method for improving the service quality of domestic airlines in Turkey
Deveci, Muhammet
;
Özcan, Ender
;
John, Robert
;
Öner, …
- In:
Journal of air transport management
69
(
2018
),
pp. 83-98
Persistent link: https://www.econbiz.de/10011865565
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9
FIPIA with information entropy : a new hybrid method to assess airline service quality
Atalay, Kumru Didem
;
Atalay, Buket
;
Isin, Feride Bahar
- In:
Journal of air transport management
76
(
2019
),
pp. 67-77
Persistent link: https://www.econbiz.de/10012119113
Saved in:
10
Operational determinants of airline service quality : worldwide cross-regional analysis
Alkhatib, Saleh F. S.
;
Migdadi, Yazan K. A.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 186-200
Persistent link: https://www.econbiz.de/10011976342
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