Solvang, Bernt Krohn - In: The international journal of business science & applied … 1 (2006) 1, pp. 14-24
maturity could increase the quality of the communication between the servant and the client. By increased focus on roles and …The roles of the public servants seem to change towards increased service attitudes influenced by degree of IT Maturity … communication seems to be mainly influenced by the degree of equity between the partners. However, for amateur users increased IT …