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Key Future Challenges of India...
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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ECONIS (ZBW)
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Exploring the zone of tolerance for internal customers in IT-enabled call centers
Hsieh, J. J. Po-an
;
Sharma, Piyush
;
Rai, Arun
; …
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 277-294
Persistent link: https://www.econbiz.de/10009782145
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Resolving paradoxes in IT success through IT ambidexterity : the moderating role of uncertain environments
Syed, Tahir Abbas
;
Blome, Constantin
;
Papadopoulos, Thanos
- In:
Information & management : the internat. journal of …
57
(
2020
)
6
,
pp. 1-14
Persistent link: https://www.econbiz.de/10012293430
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