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Investigating managerial and fairness practices on employee turnover intentions through the mediation of affiliation quality between organisation and employee : a comprehensive stu...

Mumtaz, Roohi; Bourini, Islam; Al-Bourini, Faisal A.; … - In: International journal of management and decision making … 21 (2022) 1, pp. 1-27

Persistent link: https://www.econbiz.de/10012800233

Investigating the managerial practices' effect on Employee-Perceived Service Quality with the moderating role of supportive leadership behavior

Bourini, Islam; Jahmani, Ashraf; Mumtaz, Roohi; … - In: European research on management and business economics 25 (2019) 1, pp. 8-14

The current study investigates the effects of employee empowerment (EE) and work environment on Employee-Perceived Service Quality (EPSQ) and investigate the role of supportive leadership behavior (SLB) as a moderator. Particularly, the study addressed the mediating effect of job satisfaction...

Persistent link: https://www.econbiz.de/10011956782