Bill Gates' quote, "Banking is necessary, but banks are not," showcases the opportunity for financial services digital transformation. The next transition from industry 4.0 to 5.0 will impact all sectors, including banking. It will combine information technology and automation, based on...

1.Introduction -- 2.Industry 4.0 and Insurance 4.0 -- 3.Business Model Canvas and Insurance 4.0 -- 4.Propositions of Value for the Customer in Insurance 4.0 -- 5.Proximity to the Customer in Insurance 4.0 -- 6.Partition of the Customers in Insurance 4.0 -- 7.Place or Channels in Insurance 4.0 --...

This book presents a business model on how to structure the relationship between financial services and procurement. The need for new models is particularly important to support small and medium enterprises (SMEs) where there is an evident difficulty in accessing credit. Due to this context,...

Industry 4.0 has spread globally since its inception in 2011, now encompassing many sectors, including its diffusion in the field of financial services. By combining information technology and automation, it is now canvassing the insurance sector, which is in dire need of digital transformation....