This paper presents first guidelines for the cultural adaptation and efficient global provision of services. For this purpose, it elaborates on how to consider culture-specific components of a service on the basis of systematic service modularization. This is illustrated by the example of an...

Durch steigende Studierendenzahlen prägen universitäre Massenlehrveranstaltungen nach wie vor das Bild in der deutschen Hochschullandschaft. Diese Lehrveranstaltungen sind gekennzeichnet durch hohe Anonymität und einen Mangel an Interaktion und Zusammenarbeit. Lernende bleiben sich im...

Several authors have illustrated the benefits of data in organizations. For realizing benefits, we see two major challenges for organizations. First, there are necessary investments, which have to be justified. Second, adequate data analytics competencies can be seen as enablers for realizing...

Higher legal standards regarding the data protection of individuals, such as the European General Data Protection Regulation, increase the pressure on developing lawful systems. In the development of technologies, not only developers are involved. It also requires knowledge from other...

Smart learning services offer customized learning solutions by systematically considering the context of the learner. However, it is still unclear how the value co-creation within smart learnings is affected by context considerations. Therefore, it is important to understand how the context can...