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Value co-creation in maintenan...
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Borchardt, Miriam
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Value co-creation in maintenance services : case study in the mechanical industry
Braun, Eduardo Luiz
;
Pereira, Giancarlo Medeiros
; …
- In:
Business process management journal
23
(
2017
)
5
,
pp. 984-999
Persistent link: https://www.econbiz.de/10011785801
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2
Procurement cost reduction for customized non-critical items in an automotive supply chain : an action research project
Pereira, Giancarlo Medeiros
;
Sellitto, Miguel Afonso
; …
- In:
Industrial marketing management : the international …
40
(
2011
)
1
,
pp. 28-35
Persistent link: https://www.econbiz.de/10008907892
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3
Identification and quantification of influent factors in perceived quality of the e-service provided by a university
Menezes, Liziane Silva
;
Sellitto, Miguel Afonso
; …
- In:
Business process management journal
22
(
2016
)
3
,
pp. 438-457
Persistent link: https://www.econbiz.de/10011578058
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4
What problems manufacturing companies can face when providing services around the world?
Neto, Germano Zarpelon
;
Pereira, Giancarlo Medeiros
; …
- In:
The journal of business & industrial marketing
30
(
2015
)
5
,
pp. 461-471
Persistent link: https://www.econbiz.de/10011339933
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5
A SCOR-based model for supply chain performance measurement : application in the footwear industry
Sellitto, MIguel Alfonso
;
Pereira, Giancarlo Medeiros
; …
- In:
International journal of production research
53
(
2015
)
16
,
pp. 4917-4926
Persistent link: https://www.econbiz.de/10011344502
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6
Service recovery: a method for assessing performance
Battaglia, Daniel
;
Borchardt, Miriam
;
Sellitto, Afonso
; …
- In:
Business process management journal
18
(
2012
)
6
,
pp. 949-963
Persistent link: https://www.econbiz.de/10009684773
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7
A digitally enabled circular economy for mitigating food waste : understanding innovative marketing strategies in the context of an emerging economy
Souza, Michele de
;
Pereira, Giancarlo Medeiros
; …
- In:
Technological forecasting & social change : an …
173
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013203745
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8
TQM at car dealerships with better sales performance : a multiple case study
Souza, Marcelo A.
;
Borchardt, Miriam
;
Pereira, …
- In:
Total quality management & business excellence
31
(
2020
)
14
,
pp. 1621-1638
Persistent link: https://www.econbiz.de/10012312250
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9
The evolution of base of the pyramid approaches and the role of multinational and domestic business ventures : value-commitment and profit-making perspectives
Borchardt, Miriam
;
Ndubisi, Nelson Oly
;
Chiappetta …
- In:
Industrial marketing management : the international …
89
(
2020
),
pp. 171-180
Persistent link: https://www.econbiz.de/10012289992
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10
Strategic benchmarking of service pricing based on the value added
Trento, Carlos Renato
;
Stüker, Timóteo
;
Pereira, …
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
4
,
pp. 754-767
Persistent link: https://www.econbiz.de/10011570593
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